16 Aug
|
Dr. Humayun Speciality Hospital
|
India
16 Aug
Dr. Humayun Speciality Hospital
India
Position: Front Office Executive – Hospital
Department: Front Office / Administration
Experience: 2–5 Years
Location: T. Nagar, Chennai
Salary: As per company norms
Joining: Immediate / As per requirement
Job Summary
We are looking for a professional and courteous Front Office Executive with 2–5 years of hospital experience to manage the reception desk, patient registration, appointments, enquiries, billing coordination, and overall front-office operations.
Key Responsibilities
- Greet and assist patients, attendants, and visitors in a professional manner.
- Handle patient registration, admission, discharge, and appointment coordination.
- Attend incoming calls and provide accurate information to patients and attendants.
- Coordinate with doctors, nursing, billing, laboratory, pharmacy, and other departments.
- Maintain accurate patient and front-office records.
- Guide patients regarding hospital departments, services, and procedures.
- Handle patient enquiries and complaints professionally and escalate issues when required.
- Coordinate OPD appointments and maintain appointment schedules.
- Assist with billing and payment-related coordination as required.
- Ensure proper documentation and confidentiality of patient information.
- Maintain the reception area and ensure a professional appearance.
- Follow hospital policies, procedures, safety standards, and quality requirements.
- Support smooth patient flow and provide a positive patient experience.
- Perform other duties assigned by the Front Office Manager / HOD.
Skills & Competencies
- Excellent communication and interpersonal skills.
- Good knowledge of hospital front-office operations.
- Patient-friendly and service-oriented attitude.
- Valuable computer knowledge and basic MS Office skills.
- Ability to handle multiple tasks and work under pressure.
- Good coordination and problem-solving skills.
- Professional grooming and courteous behaviour.
- Knowledge of hospital software/HIS will be an added advantage.
- Ability to work in shifts, including weekends/holidays, as per hospital requirements.
Qualification
Any Graduate / Diploma with relevant hospital front-office experience preferred.
Apply Now
Location: T. Nagar, Chennai
Phone: +91-XXXXXXXXXX
Email:
[email protected]
Pay: ₹8,736.32 - ₹28,274.12 per month
Work Location: In person
📌 Front Office Executive (India)
🏢 Dr. Humayun Speciality Hospital
📍 India