Principal Systems Development EngineerJoin us as a Principal Systems Development Engineer on our Customer Engineering team in Bangalore, India to do the best work of your career and make a profound social impact.What you'll achieveAs a Principal Systems Development Engineer (Escalation Engineer), you will be responsible for resolving the most complex customer issues and driving product excellence through root cause analysis and best practice implementation. You will work with PowerStore customers, Product teams, and Technical Support on critical escalations that directly impact product success and customer satisfaction. If you're a storage expert who thrives on complex technical challenges in a fast-paced environment, your place is with the PowerStore Customer Engineering team.You will: - Apply your technical expertise to resolve the toughest customer issues with urgency and precision- Collaborate closely with R&D; and cross-functional teams to resolve customer challenges, gather insights, and transfer knowledge- Identify and provide resolutions to diverse,



complex technical problems while documenting best practices- Influence product enhancements and recent features that drive PowerStore business growthTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role : Essential Requirements- Bachelors/master's with 8+ years of experience in advanced technical positions (technical support, development, solution engineering, or solution architect) within complex IT environments- Proven track record working directly with cunication skills with ability to articulate complex technical concepts- Hands-on experience with Linux, VMware, Windows Server, plus foundational SAN and networking knowledgeDesirable Requirements- Experience with storage systems, virtualization platforms, VDI solutions (VMware/Citrix), enterprise databases, and storage performance tuning- Scripting capabilities (Python, PowerShell, bash) and database expertise (SQL, PostgreSQL, Oracle).

Experience with clustering s

📌 Principal Systems Development Engineer (India)
🏢 Dell
📍 India