Location: Mohali
Duration: 3–6 months

About the Role

We are looking for an energetic E-commerce Sales & Digital Marketing Intern who wants hands-on experience in building and growing an online consumer brand.

This is a practical role covering e-commerce operations, digital marketing, marketplace management, customer engagement and sales growth.

Key ResponsibilitiesE-commerce & Marketplace Management

- Assist in managing product listings across the company's website and online marketplaces.
- Upload and update product descriptions, images, pricing and other product information.
- Monitor orders, cancellations, returns and customer queries.
- Track marketplace performance and identify opportunities to improve sales.
- Monitor competitor products, pricing, offers, reviews and positioning.
- Help improve product titles, descriptions and keywords for better discoverability.

Digital Marketing

- Assist in managing Instagram, Facebook and other relevant social channels.
- Create content calendars and coordinate posts, reels, stories and promotional campaigns.
- Work with Canva and AI tools to create marketing content.
- Research trends, keywords, hashtags and content ideas.
- Support email/WhatsApp marketing and customer engagement campaigns.
- Assist with basic SEO and website content.
- Support paid advertising campaigns under supervision.

Sales & Growth

- Identify opportunities to increase online sales.
- Track leads, enquiries and conversions.
- Assist with promotional campaigns, bundles, offers and seasonal sales.
- Research potential B2B buyers, retailers, distributors and other sales channels where relevant.
- Follow up on customer enquiries and prospective business leads.
- Track weekly sales performance and campaign results.

Customer & Brand Experience

- Respond to basic customer queries across approved channels.
- Monitor customer reviews and feedback.




- Identify recurring customer issues and report them to the team.
- Help improve product information and FAQs based on customer questions.
- Maintain a professional and consistent brand voice.

AI & Digital Tools

Candidates should be comfortable learning and using modern digital tools including:

- ChatGPT / Claude — research, content ideas, analysis and productivity
- Canva — basic social media and marketing creatives
- Excel / Google Sheets — sales, inventory and campaign tracking
- E-commerce and marketplace dashboards
- Social media management tools
- Basic analytics and reporting tools

Previous experience with Shopify, WooCommerce, Amazon, Flipkart, Meesho, Meta Business Suite or similar platforms is an advantage but not mandatory.

Who Can Apply

Students or recent graduates from BBA, MBA, B.Com, Marketing, Digital Marketing, E-commerce, Mass Communication or related disciplines.

We are looking for someone who:

- Is comfortable with technology and AI tools.
- Understands social media and online shopping.
- Has good written communication.
- Can work independently and follow through on tasks.
- Is curious about consumer behaviour and digital marketing.
- Is comfortable working with numbers and sales data.
- Takes ownership rather than waiting for instructions for every task.

What You Will Learn

You will get hands-on exposure to:

E-commerce → Digital Marketing → Marketplace Operations → Customer Experience → Sales → Analytics → AI-enabled working

This is intended to be a live business internship where you can see how your work affects actual customer engagement and sales.

Internship Benefits

- Internship certificate
- Letter of recommendation for strong performers
- Live e-commerce and business experience
- Exposure to AI-enabled working
- Chance for an extended internship or full-time role based on performance and business requirements

Pay: ₹6,000.00 - ₹15,000.00 per month

Work Location: In person

📌 E-commerce Sales & Digital Marketing Intern (India)
🏢 HummingSun Consulting
📍 India