IT Account Executive

Location: Coimbatore, Tamil Nadu
Industry: IT / Software
Experience: 0 – 5 years
Salary: ₹33,300 – ₹58,300 per month + incentives
Employment Type: Full-Time, In office

Job Summary

Manage and grow a portfolio of existing IT accounts by building strong relationships with CXO and IT Head-level stakeholders. Drive account expansion through upselling, cross-selling, renewals and long-term relationship management.

Key Responsibilities

- Own a named account list and build executive-level relationships with key stakeholders.
- Conduct quarterly business reviews (QBRs) with customers.
- Identify upselling and cross-selling opportunities across products, modules, users and locations.
- Drive contract renewals and negotiate multi-year agreements.
- Collaborate with delivery and support teams to ensure customer satisfaction.
- Manage customer escalations and develop them into partnership opportunities.




- Develop account growth plans and present them to management.
- Build relationship maps and navigate complex buying committees.
- Track account health, risks and revenue forecasts in CRM.
- Achieve annual account revenue growth and renewal targets.

Requirements

- Any Graduate.
- 0–5 years of experience in IT account management.
- Account management and expansion experience.
- Upselling and cross-selling skills.
- Executive-level relationship management.
- Contract renewal and negotiation skills.
- Experience conducting QBRs and account planning.
- CRM knowledge, such as Salesforce or Zoho.
- Strong English communication skills.

Pay: ₹33,300.00 - ₹58,300.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 IT Account Executive (India)
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📍 India