- Collect, review, and verify customer and vendor documents (IDs, address proofs, income proofs, licenses, certificates, registrations) for accuracy, authenticity, and eligibility.
- Ensure documents comply with internal policies and applicable regulatory requirements (KYC/AML, AMLD, GST, IT, etc.).
- Perform discrepancy checks, data entry, and reconciliation of information in the verification system.
- Coordinate with applicants or vendors to obtain missing or updated documents; maintain documentation of communication steps.
- Ability to handle sensitive information discreetly.
- Analytical mindset, with problem-solving abilities and judgment to escalate when needed.