- Supervise daily restaurant and banquet operations.
- Lead and motivate the service team to ensure excellent guest satisfaction.
- Coordinate with the kitchen for smooth and timely service.
- Handle guest queries, complaints, and special requests professionally.
- Monitor table setup, cleanliness, and service standards.
- Train and guide stewards to maintain quality service.
- Ensure compliance with hygiene and safety standards.
Requirements:
- 2–5 years of experience as an F&B; Captain in a hotel or restaurant.
- Strong leadership and team management skills.
- Excellent communication and customer service abilities.
- Ability to work in shifts and under pressure.
- Immediate joiners will be preferred.