We are looking for enthusiastic and customer-focused individuals to join our team for an International Inbound Voice Process. This is an excellent opportunity for fresh graduates and experienced professionals looking to build a career in customer service.

Roles & Responsibilities:

- Handle inbound customer calls professionally and efficiently.
- Resolve customer queries, concerns, and service requests.
- Provide accurate information regarding products and services.
- Deliver excellent customer service and ensure customer satisfaction.
- Maintain quality standards and achieve performance targets. .

Process: BT (British Telecom)

Graduate Freshers/ Graduate Experience

Excellent comms required!!

Salary: Fresher: 18k inhand, Experience: 26k inhand

Rounds: HR- VNA- OPS- Documentation- BGV- Offer

Both side cab facility provided, the candidate will be working from BT office under the payroll of FS

Pay: ₹18,000.00 - ₹26,000.00 per month

Perks:

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Customer Support Associate (Kolkata)
🏢 Travinities
📍 Kolkata