Job Role : At Adroitec Engineering Solutions (www.adroitecengg.com),an Associate Application Engineer is a Technical Support faculty who internally supports the sales and marketing team and externally supports the existing customer base and prospects in a specific region. The AAE role gives great openings to travel while supporting the customer / prospect base in the region. The AAE plays a very key role in the selling process as he understands and suggests solutions for various applications, enabling the sales team to up-sell.
Job Location: Bangalore ,Chennai and Hyderabad (will need to travel)
Job Responsibilities
As an Assoicate Application Engineer you will be expected to;
- Complete post-sale activities like complementary trainings, installations and orientations with, good customer feed
- Support the existing customer base by reverting to their technical queries as quick as possible.Bring new opportunities/Referrals from existing Customer base
- Learn and keep yourself updated on various products that the company handles / acquires along with competitive Information.
- Collect as many product / service appreciation documents from customers as possible.
Desired Skills
Associate Application Engineer needs a wide range of skills and a good technology base to work from. As you are in to technical support job,
sometimes you must give technical presentations, and other times be capable enough to understand design / drawings.
- Understand CAD/CAM/CAE applications
- Rich Knowledge and quick grasping of mechanical applications.
- Design / manufacturing knowledge of Mechanical systems.
- Practice Clean, detailed and clear documentation.
- Capable enough to convey technical information; sometimes to even non technical people too.
- Comfortable in using office software
- Ability to accommodate as a team player with good inter personal skills.
- Excellent oral and written communication skills
- Conversable in Local Language will an added advantage
Experience
An Associate Application Engineer needs to be well experienced to handle a range of products and applications;
- 6months-1 year of Industrial / Teaching experience.
- Working experience on Creo Parametric (Formerly Pro/E) and AutoCAD is Must.
- Experience in similar job shall be an added advantage.
- Freshers with Valuable communication skills and Creo Parametric software knowledge can also apply for this post.
Qualifications
- UG / PG in Engineering – Mechanical / Automobile / Production / IP / Robotics /Aeronautical
- Additional CAD /CAM/CAE courses shall be of added advantage.