A Room Attendant/ GSA plays a vital role in maintaining the cleanliness and overall appearance of guest rooms in the hotel. Their primary responsibility is to ensure that guests enjoy a clean and comfortable stay. The Room Attendant, or Housekeeping Guest Service Associate, is responsible for cleaning and maintaining guest rooms to ensure a high level of cleanliness and guest satisfaction. This role plays a crucial part in delivering a positive guest experience.

Key Responsibilities

- Room Cleaning:
- Clean and tidy guest rooms according to established standards, including making beds, changing linens, and cleaning bathrooms.
- Vacuum carpets, sweep and mop floors, and dust all surfaces.
- Ensure that amenities and supplies are replenished.
- Inventory Management:
- Report any maintenance issues, damaged items, or missing supplies in guest rooms.
- Properly handle and store cleaning chemicals and equipment.
- Attention to Detail:
- Pay close attention to detail to ensure that no area is overlooked during room cleaning.
- Report any lost and found items to the supervisor.
- Guest Services:
- Greet guests politely when encountered and respond to guest requests in a prompt and courteous manner.
- Report any guest complaints or issues to the Housekeeping Supervisor for resolution.
- Safety and Hygiene:




- Adhere to safety and hygiene protocols, including the use of personal protective equipment (PPE) as required.
- Report any safety hazards or concerns to the supervisor.
- Teamwork:
- Work collaboratively with the housekeeping team to ensure efficient room cleaning and turnover.
- Assist with special cleaning projects and deep cleaning tasks as assigned.
- Reporting:
- Complete daily room cleaning assignments and report progress to the Housekeeping Supervisor.
- Document any unusual incidents or guest requests.

Qualifications

- High school diploma or equivalent/ Diploma in housekeeping is preferred.
- Previous experience in housekeeping or a similar role is preferred but not always required.
- Excellent attention to detail and time management skills.
- Physical fitness and the ability to perform tasks that require bending, lifting, and standing for extended periods.
- Robust communication skills and a friendly demeanor.
- Knowledge of cleaning chemicals and equipment is a plus.
- Understanding of and commitment to safety and hygiene protocols.
- Customer service skills and a willingness to meet guest needs.
- Ability to work flexible shifts, including nights, weekends, and holidays.

📌 GSA (Housekeeping) (Bhubaneswar)
🏢 Lyfe Hotels & Resorts
📍 Bhubaneswar