Hiring | Contact Center HeadWe are hiring aContact Center Headfor afast-growing AI-enabled startupbased inBengaluru.Location:BengaluruCTC:Up to ₹40 LPAWhat We’re Looking For:10+ years of experience inContact Center / Customer OperationsExperience managinglarge-scale inbound & outbound call center operationsProven experience handlingmultiple call centers / large teamsStrong understanding of operational metrics —SLA, CSAT, AHT, NPS, productivity, attrition & qualityExperience inprocess optimization, workforce management and operational strategyAbility to drive bothstrategy and executionStrong exposure toAI-enabled automation, digital transformation and technology-led customer operationsExcellent stakeholder and people management skillsIdeal candidate:Someone who has successfully scaled and managed large contact center operations while leveragingtechnology and AI to improve customer experience, productivity and efficiency.Interested candidates can share their updated CVs atsanjana.Kumari@or Whatsapp on7004406945

📌 Head Of Contact Center (Maharashtra)
🏢 Unison International Consulting
📍 Maharashtra