Job DescriptionAbout the Company- Fast-growing IT and AI career training company, headquartered in the UK- Trained 46,000+ professionals across 40+ countries- High-touch, cohort-based AI and Cloud career coaching program for working tech professionals- Backed by a job-placement guarantee- Scaling across US, UK, Canada, Europe, and AustraliaThe Role- Stay close to students throughout their journey, though the coaching team owns goal-setting and support for struggling studentsPart 1: Track & Flag- Track student progress against weekly/monthly targets and placement-guarantee conditions- Spot early warning signs — students going quiet, falling behind, missing check-ins- Flag at-risk students to the coaching team early, with context- Hand off issues cleanly — not responsible for solving themPart 2: Interview & Share Success Stories- Interview students when they hit milestones — certifications, job offers, big wins- Turn those conversations into testimonials, written reviews,



and interview content- Coordinate student reviews on Trustpilot, Google, and similar platforms- Build light, ongoing rapport with students so they're comfortable opening upThis Role Is NOT- A coaching role — no goal-setting or recovery conversations with struggling students- A desk-bound writing role — most of the work happens in real conversationsWhat We're Looking For- Experience tracking a group of people (clients, students, customers) against targets over time- Background in coaching, edtech, or a service business with a completion/outcome guarantee- Comfortable following conversations about tech careers — even without a technical background- Solid communication skills — able to draw real stories out of people who are shy, private, or busy- Experience using a CRM or tracking tool to log progress

📌 Student Experience Manager (Remote / Work From Home) (India)
🏢 Sunrise Job Consultancy
📍 India