Job DescriptionJob DescriptionSenior Business AnalystHealthcare Domain | PBM Experience PreferredExperience 6 to 8 YearsCost : 20 LPA Position Summary We are seeking an experienced Senior Business Analyst with a solid healthcare background to serve as the bridge between business needs and technology delivery. The ideal candidate will be skilled in eliciting, analyzing, and documenting requirements; facilitating stakeholder alignment; and supporting implementation of healthcare technology solutions across the software development lifecycle. Experience in Pharmacy Benefit Management (PBM) is highly desirable.Key Responsibilities- Partner with business stakeholders, product owners, solution architects, developers, QA teams, and project managers to define business objectives and solution outcomes.- Plan and facilitate workshops, interviews, discovery sessions, and process walkthroughs to understand current-state workflows, pain points, and improvement opportunities.- Elicit, analyze, and document business requirements, functional requirements, user stories, use cases, process flows, business rules, and acceptance criteria.- Create and maintain high-quality BRDs, FRDs, workflow diagrams, decision logs, requirement traceability matrices, and supporting project documentation.- Analyze current business processes and recommend improvements that optimize operational efficiency, reduce manual effort, and improve stakeholder experience.- Support Agile ceremonies, including backlog refinement, sprint planning, story elaboration, estimation support, and sprint reviews.- Collaborate throughout the software development lifecycle to ensure requirements are understood, solution design is aligned,



and delivery outcomes meet business intent.- Facilitate User Acceptance Testing (UAT), define test scenarios, validate results against requirements, triage defects, and support business sign-off.- Manage requirement traceability from business objectives through solution design, development, testing, deployment, and adoption.- Support change management, training material development, release readiness, and operational documentation as needed.- Ensure solutions and documentation align with healthcare regulations, organizational standards, data privacy expectations, and compliance requirements.Required Qualifications- Bachelor's degree in Business, Information Systems, Healthcare Administration, Computer Science, or a related field.- 7+ years of experience as a Business Analyst, including at least 5 years in the healthcare industry.- Solid experience in requirements elicitation, stakeholder interviews, requirements analysis, process modeling, and functional documentation.- Hands-on experience working in Agile/Scrum delivery environments.- Proficiency with tools such as Azure DevOps, Jira, Visio, Microsoft Office, and BPMN/UML modeling tools.- Robust analytical, problem-solving, written communication, verbal communication, facilitation,



and presentation skills.- Demonstrated experience collaborating with cross-functional teams, product leadership, technology teams, operational users, and executive stakeholders.Preferred Qualifications- PBM experience: Knowledge of pharmacy claims, formulary management, prior authorization, rebate management, specialty pharmacy, and eligibility and benefits.- Healthcare data standards: Familiarity with HL7, FHIR, and healthcare interoperability concepts.- Data skills: Experience with SQL, data analysis, reporting, metrics interpretation, and operational dashboards is an advantage.- Certifications: CBAP, PMI-PBA, Agile, Scrum, or related business analysis certifications are preferred.Desired Skills- Excellent stakeholder management, executive communication, and facilitation skills.- Strong documentation, presentation, and storytelling abilities.- Ability to translate complex business needs into clear, testable, and actionable functional specifications.- Critical thinking and structured problem-solving capabilities.- Strong attention to detail with the ability to manage multiple priorities and competing timelines.- Self-driven, collaborative, adaptable, and comfortable working in a fast-paced setting.Nice to Have- PBM implementation, migration, or modernization project experience.- Experience with Medicare, Medicaid, or Commercial health plans.- Knowledge of cloud-based healthcare platforms, data platforms, and AI-enabled healthcare solutions.Experience contributing to healthcare digital transformation initiatives.QualificationsBERange Of Year Experience-Min Year3Range Of Year Experience-Max Year6

📌 Senior Business Analyst (Bengaluru)
🏢 Infinite Computer Solutions
📍 Bengaluru