Description Our organization spans three distinct Amazon India businesses - Amazon Business (comprising Self-Service Registered / SSR and CPS enterprise sales), Private Brands, and ReCommerce - each on a multi-million-dollar, WW-leading growth trajectory. Delivering that growth depends on executing large, complex, cross-organizational programs across CX, SX, sales, tech, pricing, supply chain, and operations, often with dependencies on Worldwide and partner teams. Increasingly, the most valuable of these programs are AI-powered - agentic buying assistants, AI-driven pricing and selection, intelligent automation across returns and recovery - so AI fluency is central to the role, even as the mandate spans the full breadth of the org's most critical programs. We are hiring a Senior Technical Program Manager to own the most critical and complex programs across the portfolio, with a primary focus on Amazon Business (SSR and CPS) and targeted support for the largest, highest-complexity programs in Private Brands and ReCommerce. This is a senior, cross-cutting role spanning three separate businesses: you will drive alignment across engineering, product, and business leaders.Many of these programs are customer-facing AI products; others are platform, pricing, expansion, supply-chain, or compliance programs - you will own the hardest ones regardless of type. You will inherit a portfolio of the org's marquee initiatives. Success looks like complex programs delivered on time across team boundaries, dependencies sequenced before they become blockers, and leadership given a single, trusted view of program health. Key job responsibilities Own the largest and most complex programs in Amazon Business (SSR and CPS) - the primary focus of the role - driving them end-to-end from definition through launch across engineering, product, pricing, GTMO/sales, and operations. These span customer-facing AI products as well as platform, pricing, expansion, and compliance programs.



Lead delivery of customer-facing AI experiences where they are on the critical path - turning fast-moving AI capabilities into shipped products with explicit customer value - while applying the same rigor to the org's other complex, high-stakes programs. Provide targeted program leadership to Private Brands and ReCommerce - two separate businesses - for their largest and most complex initiatives only, prioritizing where cross-org complexity and business impact are highest. Drive cross-business and cross-org dependency management - identify, sequence, and unblock the dependencies (tech, data, model/evaluation readiness, tax/accounting, supply chain, WW partner teams) that cause complex programs to slip. Establish and run program governance - mechanisms, status reporting, and leadership reviews that give each business a single view of health, risk, and critical path. Be an AI-forward operator. Use GenAI and internal AI tooling extensively to accelerate planning, synthesize status, model dependencies, and compress work that traditionally took days into hours - and help raise the bar on how the broader team adopts AI in program management. Partner with SDMs and business leaders across all three businesses to convert strategy (OP1/OP2, 3YF/LRF) into sequenced, resourced, executable plans, and mentor other PMs/TPMs on execution rigor. A day in the life You start with AI as your co-pilot - synthesizing overnight status across your programs and flagging the two dependencies now on the critical path. Mid-morning, you run a program review with an SSR and a CPS engineering team building a customer-facing agentic assistant,



locking sequencing on the evaluation and guardrail work that gates launch. Switching context to a separate business, you align a Private Brands pricing-program lead and a WW partner team on a stalled funding-and-timeline decision - a program that has nothing to do with AI but everything to do with cross-org complexity. In the afternoon you prep the portfolio health view for your leadership review, escalating one complex ReCommerce program at risk with options and a recommendation. You close by shaping the plan for a newly greenlit, high-complexity Amazon Business initiative - defining scope, dependencies, and critical path before it kicks off. Basic Qualifications - 7+ years of working directly with engineering teams experience - 5+ years of technical product or program management experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules Preferred Qualifications - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

📌 Sr.Technical Program Manager, Amazon Business, Private Brands, Recommerce (Bengaluru)
🏢 Amazon
📍 Bengaluru