We're Hiring: Technical Support & Onboarding Associate | Blue Enigma (BluEarn Team)

Location: Noida, Delhi-NCR

Employment Type: Full-Time

Experience: 0–3 Years

About Us

Blue Enigma is a deep-tech AI company building next-generation intelligent systems. Our product BluEarn is transforming how businesses manage and optimize operations through AI-driven automation and intelligence.

We are building the future of AI-native business infrastructure—and we're looking for sharp, driven individuals to join us on this journey.

Role: Technical Support & Onboarding Associate

You will be the bridge between our technology and our customers—ensuring seamless onboarding, adoption, and ongoing support for BluEarn.

Key Responsibilities

- Lead client onboarding: setup, configuration, and initial training
- Provide technical support via calls, chat, and email
- Troubleshoot product issues and coordinate with engineering team
- Ensure smooth product adoption and customer success
- Create onboarding guides, FAQs, and support documentation




- Gather feedback from users and contribute to product improvement
- Maintain strong relationships with clients and ensure satisfaction

Requirements

- Basic understanding of SaaS products / software systems
- Strong communication and problem-solving skills
- Ability to understand workflows and explain technical concepts simply
- Familiarity with tools like CRM, dashboards, or analytics platforms (preferred)
- Startup mindset: ownership, speed, and adaptability

What We Offer

- Opportunity to work in a cutting-edge AI startup
- High ownership and quick growth environment
- Direct exposure to product, customers, and strategy
- PPO and growth opportunities based on performance

How to Apply

Apply via LinkedIn

If you're excited about AI, startups, and solving real-world problems—this role is for you.

#Hiring #StartupJobs #TechnicalSupport #CustomerSuccess #AIJobs #SaaS #BlueEnigma #BluEarn

📌 Technical Support Analyst (Delhi)
🏢 Blue Enigma
📍 Delhi