Career Category
Human Resources
Job Description
Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with responsible illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
What Will You Do
Role Purpose
The Senior Manager,



HR Experience & Operational Excellence is a strategic leader responsible for designing, developing, and deploying the enterprise-wide Employee Experience and Operational Excellence strategy within the Talent Experience & Operations vertical.
This role drives initiatives that enhance the employee journey, strengthen service delivery performance, and embed a culture of continuous improvement across HR. The incumbent leads programs focused on experience measurement, service effectiveness, and process transformation, ensuring HR services are efficient, user-centric, and aligned with Amgen’s transformation and growth agenda.

Key Responsibilities
1. Employee Experience Design & Strategy
- Lead the design, implementation, and governance of the Employee Experience Framework, encompassing key moments that matter across the employee lifecycle.
- Define and maintain a consistent, measurable approach to experience design, ensuring alignment with HR strategy and

📌 Senior Manager, Talent Experience and Operational Excellence (Hyderabad)
🏢 AMGEN
📍 Hyderabad