Key Responsibilities

1. Solution Design & Architecture
- Understand business processes and translate them into scalable Zoho solutions.
- Design end-to-end architecture covering CRM, Finance, People, Creator apps, and integrations.
- Prepare technical architecture documents, workflow diagrams, and data models.
- Define As-Is and To-Be processes and solution roadmap.

2. Zoho Implementation & Customization
- Lead configuration and customization across multiple Zoho apps.
- Develop Creator applications using Deluge scripting, workflows, APIs, and custom functions.
- Build automation, blueprints, approval processes, and business rules.
- Implement Finance suite (Books, Inventory, Invoice, Payroll) as per business need.

3. Integration Management
- Integrate Zoho apps with external systems such as SAP, Oracle, custom ERPs, WhatsApp, dialers, payment gateways, etc.
- Work with REST APIs, Webhooks, and third-party integration platforms.
- Ensure smooth data flow and secure communication between systems.

4. Project Leadership
- Work closely with project managers, consultants,



and developers for successful delivery.
- Mentor technical teams and review solution design and code quality.
- Handle client workshops, requirement gathering, and UAT support.
- Ensure projects are delivered within timelines and aligned with client goals.

5. Reporting & Analytics
- Build dashboards and reports using Zoho Analytics.
- Understand BI requirements and design data pipelines from multiple sources.

6. Client Engagement
- Conduct client meetings, demos, and training sessions.
- Understand customer pain points and recommend best practices.
- Provide post-go-live support and continuous improvement recommendations.

Requirements
Required Skills & Qualifications

Education: Bachelorâs degree in Computer Science, Information Technology, or a related field.

Technical Skills
- Solid expertise in Zoho CRM, Zoho Creator, Zoho Books, Zoho Inventory, Zoho People, Zoho Analytics, Zoho Projects, Zo

📌 Zoho Solution Architect (Haveli)
🏢 NuageCX Consulting
📍 Haveli