Hungry, Humble, Honest, with Heart.

The Opportunity
Are you a seasoned HR professional with strong leadership skills, a knack for managing within global teams, and a passion for delivering exceptional employee support experience? If so, you’ll thrive in our new Manager of Global People Services role, where you'll have the opportunity to shape a dynamic team, drive impactful HR initiatives, and collaborate with stakeholders to enhance service delivery in a hybrid work environment.

About the Team
The role will be part of the Global People Services team, located in Bangalore, India. This team is dedicated to providing high-quality support and services to employees and stakeholders across Nutanix's global workforce. The culture within the team emphasizes collaboration, empathy, and a strong employee-centric approach, with a mission to enhance employee satisfaction and streamline HR processes through creative solutions and technology. The Global People Services team works closely with various Centers of Excellence (COEs)



to ensure effective service delivery and continuous improvement in our service delivery model.
You will report to the Director of Global People Services located in the United States, and have a peer manager also located in the United States. This role does not require any travel, allowing you to focus on leading employee support and service delivery in both the local office setting in Bangalore, and virtually across the globe.

Your Role
- Lead and manage a 3-5 distributed people team focused on Tier 0/1/2 support experience within Global People Services.
- Analyze and translate daily metrics and performance data such as SLAs and KPIs to identify areas for improvement or celebration.
- Influence and align with global stakeholders, including COE leaders, to ensure effective service delivery.
- Champion the 'Voice of the Employee' by being a visible presence in the office, translating complex global HR shifts into relatable narratives that resonate wit

📌 Manager, Global People Services (Bengaluru)
🏢 Nutanix
📍 Bengaluru