What Drives Success

We are seeking a highly skilled Technical Lead (IC4) for Monitoring Tools to drive the design, implementation, and continuous evolution of enterprise monitoring and observability solutions across IT landscape. This role requires hands-on expertise in monitoring platforms along with the ability to define and scale observability strategies aligned to business-critical services.
As an IC4, you will provide solid technical leadership while remaining hands-on, acting as a subject matter expert in monitoring technologies and leading technical initiatives. You will be responsible for enabling proactive issue detection, improving system reliability and performance, and driving automation and optimization across monitoring frameworks.
The role demands close collaboration with cross-functional teams, translating technical insights into business impact, and championing best practices in monitoring, observability, and operational excellence to deliver scalable and resilient solution
Key Responsibilities
- Define and implement monitoring strategies, alerting frameworks,



and observability standards.
- Lead the design, deployment, and optimization of enterprise monitoring solutions.
- Drive proactive monitoring, root cause analysis, and performance tuning.
- Collaborate closely with application, infrastructure, DevOps, and network teams to ensure end-to-end visibility.
- Work effectively as a team player, contributing to shared goals and supporting cross-team initiatives.
- Ensure clear and effective communication with stakeholders, including technical and non-technical audiences.
- Integrate monitoring tools with ITSM platforms for incident and event management automation.
- Lead tool migration, upgrade, and consolidation initiatives.
- Develop dashboards and reports for real-time insights and decision-making.
- Mentor team members and promote knowledge sharing and best practices.
- Participate in major incident management and collaborate during critical sit

📌 Lead - IT Monitoring (Chennai)
🏢 Lennox International
📍 Chennai