Career Category
Sales & Marketing Operations
Job Description
Job Description

Associate, Incentive Compensation Inquiry & Data Operations

What you will do
Let’s do this. Let’s change the world. In this vital role the Senior Associate, Incentive Compensation Inquiry & Data Operations will focus on managing inquiries, solving complex data challenges, maintaining data stewardship standards, and delivering ad-hoc analytics to support field and leadership decisions.

Responsibilities
Inquiry Management:
- Act as the primary point of contact for inquiries related to incentive metrics, payouts, and plan interpretation.
- Investigate and resolve inquiries promptly with transparent, data-backed communication.
- Track and analyze inquiry trends to identify process or data improvement opportunities.
- Demonstrated ability to manage inquiries with professionalism, empathy, and data-driven precision to ensure a positive stakeholder experience.

Data Challenges and Resolution:
- Identify, research, and resolve data discrepancies impacting IC calculations or field reporting.




- Partner with cross-functional teams to correct root causes and implement preventive solutions.
- Maintain documentation of issue resolution and lessons learned for continuous improvement.

Data Stewardship:
- Collaborate with internal teams to evaluate impact(s) of data changes.
- Design and document impact analyses and work with other teams to execute.
- Define in coordination necessary data remediations, next steps, and appropriate communications with stakeholders.
- Influence, design, and document data governance policies, standards, and procedures for IC data.
- Continually improve and define data quality measures for IC use with internal data teams to understand and evaluate the impact of data change and customer master changes.
- Validate data source requirements, highlight applicable risks and mitigations, and define review schedules.
- Understand and interpret data ingestion quality checks which have IC i

📌 Associate - Incentive Compensation Inquiry & Data Operations (Hyderabad)
🏢 AMGEN
📍 Hyderabad