- Lead Management: Identify, qualify, and nurture sales leads through multiple channels.
- Customer Engagement: Build rapport with contacts, understand their requirements, and guide them through the sales process.
- Sales Process Management: Handle incoming calls and emails, assign leads to appropriate sales representatives, and ensure timely follow-up.
- Zoho CRM Management: Use Zoho CRM and related tools to track leads, manage pipelines, and monitor sales activities.
- Collaboration: Work closely with sales and marketing teams to align goals and develop lead generation strategies.
- Reporting & Analysis: Generate and analyze sales reports using Zoho tools to identify trends and opportunities for growth.
- Consistently achieve or exceed monthly, quarterly, and annual New Business sales targets.
- Build and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions.
- Serve as the main point of contact for prospects during their evaluation of Zoho App(s).




- Maintain in-depth knowledge of Zohoâs product offerings and industry trends.
- Prepare and deliver compelling commercial proposals and presentations to prospective clients, highlighting the benefits and features of Zoho App(s).
- Manage the entire sales cycle from prospecting to closing deals, ensuring timely follow-ups and explicit communication throughout the process.
- Maintain a viable pipeline of opportunities, nurture them, negotiate terms, and close sales agreements.
- Collaborate with internal teams, including Presales, Marketing, Product Development, and Customer Support, to ensure a seamless customer experience.
- Provide regular sales reports and forecasts to the MD and the Director of Sales, highlighting achievements, challenges, and areas for improvement.
- Collaborate with customer's implementation partner, wherever needed to achieve overall satisfaction with the solution and create a trusted 3 way partnership between customer, partner, and Zoho.

📌 Sales Executive (Mumbai)
🏢 Softcore Solutions
📍 Mumbai