Overview
The Business Analyst Consultant will be responsible for assisting with system configurations, updating documentation, and performing testing. This role is not client-facing and focuses on supporting internal teams with process enhancements, issue resolution, and validation tasks. The Business Analyst Consultant will leverage existing resources to streamline operations and support project delivery.
Duties & Responsibilities
Align the configuration of symplr products to meet the customer’s stated business requirements
Schedule and facilitate online and onsite training courses on symplr products
Provide customer deliverables which may include documenting and diagraming business processes, creating end-user training materials, data mapping documents, and providing consultative recommendation
Assist customers with the establishment of change management plans to include best practice consultation
Work across the symplr implementation team to ensure customer deliverables align with desired outcomes




Apply analytical and problem-solving skills; troubleshoot and resolve challenges as they arise.
Take initiative to quickly learn evolving aspects of the role and products
Evaluate implementation methodology and best practices regularly; provide recommendations for improvement
Drive advancement across the organization (sales support, internal enablement, influence on product feature/capabilities, marketing, etc.)
Collaborate with Product, Engineering, and Support teams for successful implementations
Troubleshoot and resolve functional and configuration issues
Support continuous improvement and product adoption initiatives
Skills Required
Bachelor’s degree or equivalent combination of education and experience
3 years of experience consulting in the healthcare industry or experience with symplr products
Excellent time management, resource organization and priority establishment skills with the ability to multi-task in a quick-paced environment
Ability to work with an optimi

📌 Business Analyst Consultant (India)
🏢 symplr
📍 India