Job Description

About Us

Join us at Orange Business

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic workplace to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About The Role
- Key responsibilities
- Business Alignment:
- Key Outcomes:
- Responsible for onboarding of Large International customers as per goals agreed for 2026
- Adoption:
- Recognize adoption roadblocks such as proper training, lack of capabilities, integration issues and plan to remediate them through training and clear communication via chosen team members.
- Select adoption champions to act as the connection between vendors, IT and the end-users.



Start picking potential candidates from employees who are excited about the new approach, and are eager to adopt.
- Build adoption champion community to encourage knowledge sharing among themselves, and with vendors and external partners. Foster use of social platforms in the organization to communicate.
- Migration Strategy:
- Collaborate with GDO team to understand the business objectives and ensure alignment with service management team.
- Ensure migration plans are aligned with Digital transformation objectives of growth and efficiency.
- Apply human-centered design thinking to incorporate feedback from all groups that are going to use the service. Although, mapping user experience won't resolve all of their issues.
- Automation:
- Help Enable identify system and tactical automation opportunities
- Collaborate with teams in as is process and proposed process, identify areas of opportunities for generic automation and workflo

📌 Head Of Customer Integration (Bengaluru)
🏢 Orange Business Services
📍 Bengaluru