Technical Support Engineer (Ahmedabad)

Technical Support Engineer (Ahmedabad)

16 Aug
|
Recognized
|
Ahmedabad

16 Aug

Recognized

Ahmedabad

About SwiftSku:




SwiftSku empowers independent convenience store owners like you with a robust suite of tools, simplifying store management through real -time insights, seamless price -book updates, swift inventory control, profitable loyalty programs, scan data management and integrated payment solutions.




About the Role:


​


We are looking for a Technical Support Engineer. The ideal candidate will be responsible for providing technical assistance and support to customers, troubleshooting software and hardware issues, and delivering excellent customer service on a daily basis.




IMPORTANT - Please apply only if you can speak Gujarati, Hindi & English fluently


Work Timings - 8:00 am to 5:00 pm CST / Rotational Shifts


Location: On -site | Ahmedabad, Gujarat







Key Responsibilities/Requirements:






- Technical Support and Troubleshooting skills - Provide expert support and resolve technical issues efficiently for end -users and clients.

- Analytical Skills - Utilize robust analytical skills to diagnose and troubleshoot software and system -related challenges.

- Customer Service Orientation - Demonstrate a customer -centric approach, delivering exceptional service and maintaining positive client relationships.

- Problem -Solving Expertise - Exhibit advanced problem -solving capabilities to address issues quickly and effectively

- Strong Communication Skills - Communicate technical concepts clearly, both in writing and verbally, with clients and team members.

- Team Collaboration - Work well within a team environment, contributing to collective goals and supporting peers as needed.

- Relevant Experience: Prior experience in software support or IT help desk roles is preferred.

- Educational Preference: Bachelor’s degree in Computer Science, Information Technology, or a related field.





📌 Technical Support Engineer (Ahmedabad)
🏢 Recognized
📍 Ahmedabad

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