We are seeking a skilled and experienced System Administrator (L2) to manage, maintain, and optimize Windows Server environments, Hyper-V clusters, and enterprise infrastructure. The ideal candidate should have solid troubleshooting skills, hands-on experience in server management, clustering, patching, and IIS administration.

Key Responsibilities

1. Server Administration & Maintenance

- Manage and administer Windows Server environments (2012/2016/2019/2022).

- Perform server provisioning following standard checklists and best practices.

- Ensure system availability, performance tuning, and capacity planning.

- Monitor system health and proactively resolve issues.

2. Hyper-V Cluster Management

- Configure and manage Failover Clusters and Hyper-V environments.

- Perform and troubleshoot:

- Live Migration vs Quick Migration

- Cluster resource optimization

- Ensure high availability with minimal downtime.

3. Patch Management & Security

- Execute monthly OS security patching across standalone and clustered environments.

- Apply patches with minimum downtime strategies (Cluster Aware Updating).

- Maintain compliance with organizational security standards.





- Perform vulnerability remediation and system hardening.

4. Networking & Virtualization

- Configure and troubleshoot:

- NIC Teaming

- Virtual switches and network configurations

- Ensure optimal network availability and fault tolerance.

5. Incident & Problem Management

- Handle major/critical incidents, perform root cause analysis (RCA).

- Troubleshoot performance issues using tools like:

- Performance Monitor (PerfMon)

- Event Viewer

- Ensure timely resolution within SLA.

6. IIS & Web Server Management

- Install, configure, and troubleshoot IIS (Internet Information Services).

- Implement IIS security hardening such as:

- Enabling HTTPS and disabling weak ciphers

- Configuring request filtering

- Securing application pools

7. OS Migration & Upgrades

- Plan and execute physical server OS migrations with minimal business impact.

- Perform data backup, testing, and rollback planning.

8. File Transfer & Security Protocols

- Manage and configure secure file transfer solutions:

- FTP vs SFTP

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