16 Aug
|
Nameless
|
Mumbai
We are hiring a Store Manager for a premium cosmetic brand. Responsibilities include
- Deliver excellent service to ensure high levels of customer satisfaction
- Motivate the sales team to meet sales objectives through training and mentoring
- Create business strategies to attract new customers, increase store traffic, and enhance profitability
- Ensure year -on -year business growth
- Plan regular visits to academies and salons for business tie -ups
- Delegate tasks to the store team and closely monitor store operations
- Follow store SOPs and ensure adherence by all staff
- Create weekly staff rosters and plan resources to support training and marketing teams
- Hire, train, and supervise current staff
- Handle customer complaints and concerns professionally
- Ensure compliance with health and safety regulations and industry standards
- Develop and arrange promotional materials and in -store displays
- Prepare reports on buying trends, customer requirements, and profitability
- Manage store administration including budgets and financial records
- Monitor inventory levels and place orders as required
- Maintain monthly store reports and conduct periodic inventory audits
- Oversee store maintenance activities as needed