- Function as consumer advocate to represent customer’s voice in business decisions.

- Organize primary research through standard methods or emerging digital methods.

- Evangelize SEG across projects and departments.

- Develop MA plans to collaborate with Customer Insights and bring insight for consumer behavior.

- Prepare Consumer Insights documents focusing on learning at strategic level.

An ideal candidate will have:

- 5+ years of experience working in customer insights/ research domain

- Experience leading customer insights function at a software company

- Excellent communication skills via phone, email, and video conference

- Hyper-organized and process-oriented.

- A strong multitasker who can wear multiple hats and juggle multiple projects at the same time

- Solid attention to detail

- Growth stage consumer facing B2C startup experience a big plus

Requirements

Experience: 5 - 8 years

Candidates from eComm/Internet/Online firms only (B2C)

📌 Sr Manager Product Management (Mumbai)
🏢 Important Company of the Sector
📍 Mumbai