- Help design, build and continuously improve the clients online platform.

- Research, suggest and implement new technology solutions following best practices/standards.

- Take responsibility for the resiliency and availability of different products.

- Be a productive member of the team.

Requirements

- 7-8 years in the Salesforce ecosystem.

- 4-5 years of dedicated experience in Salesforce Field Service (FSL), Sales and Service Cloud.

- Design, develop, test, and deploy high-quality Lightning Web Components (LWC)

- Develop robust Apex classes, triggers, Batch Apex, and Queueable jobs, adhering to best practices and governor limits

- Configure, customize, and optimize business processes across Sales Cloud and Service Cloud

- Integrate Salesforce with external systems using REST/SOAP APIs, Platform Events, and standard integration patterns

- Participate in requirement gathering and convert functional needs into technical specifications

- Conduct code reviews, troubleshoot issues, and deliver efficient, scalable solutions

- Ensure compliance with coding standards, security guidelines, and CI/CD best practices

- Support deployments, testing cycles, and documentation throughout the development lifecycle

- Experience in designing and configuring Field Service solutions, including Service Territories, Operating Hours, Skill Requirements, and Work Order management





- Robust understanding of the Field Service Lightning (FSL) data model (Work Orders, Service Appointments, Maintenance Plans, Service Resources)

- Deep expertise in LWC, Apex, Apex Triggers, SOQL/SOSL, and asynchronous Apex

- Solid knowledge of Sales Cloud and Service Cloud features and data models

- Hands-on experience with Flows, process automation, validation rules, and custom metadata/settings

- Experience customizing the Salesforce Field Service mobile app (e.g., photo capture, signature capture logic)

- Ability to align FSL with Sales Cloud and Service Cloud for a unified customer view

- Strong understanding of Salesforce security model, sharing rules, and access controls

- Experience with integrations using REST APIs, SOAP, Platform Events, and Named Credentials

- Familiarity with DevOps/CI/CD tools such as Git, Copado, Gearset, or Salesforce DX

- Strong debugging, optimization, and performance tuning skills

- Excellent communication and stakeholder management skills

- Salesforce certifications such as Platform Developer I (PD1) and Platform Developer II (PD2)

- Experience with Omni-Channel, CTI integrations, or industry-specific Salesforce clouds

- Exposure to Agile/Scrum delivery methodologies

Benefits

- A challenging, innovating environment.

- Opportunities for learning where needed.

📌 Senior Salesforce Sales and Service Cloud Developer (with FSL) (Bengaluru)
🏢 Important Group
📍 Bengaluru