Job Description: Transition Manager – Finance Shared Services / GCC

Company: Voya Global Services Pvt Ltd.

Designation: Senior Manager – FnA COE

Role Title: Transition Manager
Function: Finance & Accounts (Controllership)
Location: Bengaluru, India
Reporting To: GM Finance / Head – Finance Shared Services / GCC Director / VP – Finance Operations

Role Purpose

The Transition Manager – Finance Shared Services is responsible for end‑to‑end transition of global finance processes from onshore entities, regional offices, acquired businesses, or third‑party vendors into a Global Capability Center (GCC) or Shared Services workplace.
The role ensures process stabilization, control integrity, knowledge retention, compliance adherence, and seamless handover into steady‑state finance operations.

Key Responsibilities

Transition Strategy & Planning

- Own end‑to‑end finance transition lifecycle: due diligence, transition assessment, planning, execution, stabilization, and closure

- Define transition scope by process tower (R2R, P2P, O2C, FP&A;, Tax, Treasury, Master Data, Compliance)

- Develop and manage Transition Plans, governance cadence, RAID logs, dependency maps, and cutover plans

- Align transition approach with finance transformation roadmap and GCC maturity model

Finance Process Transitions

- Lead transitions for global finance processes, including:

- Record to Report – GL, month-end close, consolidation, reporting

- Procure to Pay – vendor onboarding, AP, payments, T&E;

- Order to Cash – billing, AR, credit, collections

- FP&A; – budgeting, forecasting, management reporting

- Statutory, Tax & Compliance support

- Ensure process standardization, documentation, and alignment to global policies

- Drive adoption of best practices, controls,



and automation opportunities

Knowledge Transfer & Controls Readiness

- Design and execute structured knowledge transfer models (documentation, shadow–assist–perform, certification)

- Ensure KT completion with formal sign-offs and competency validation

- Validate SOX controls, audit requirements, and financial control frameworks during transition

- Ensure no control gaps during entity or process migration

Stakeholder & Governance Management

- Act as single point of accountability for finance transitions

- Manage senior stakeholders across Global Finance, Regional Controllers, Business CFOs, External Auditors, and Vendors

- Lead transition governance forums, steering committees, and leadership updates

- Handle scope changes, risks, and escalations decisively

Technology & Systems Enablement

- Coordinate closely with ERP and IT teams for:

- Oracle / Workday transitions

- System access, role mapping, workflow setup, and reporting readiness

- Support data migration, parallel runs, UAT coordination, and cutover planning

- Ensure alignment between process transitions and system changes

Financial & Commercial Oversight

- Track transition budgets, resource ramp-up, and productivity assumptions

- Support business case development for GCC transitions

- Manage commercial scope adherence and incremental demand evaluation

Go‑Live, Stabilization & Handover





- Conduct go-live readiness reviews and approval checkpoints

- Manage hyper-care and stabilization until KPIs meet agreed thresholds

- Drive transition closure, lessons learned, and continuous improvement roadmap

- Ensure formal handover to operations with accountability and metrics in place

Key Deliverables

- Finance Transition Strategy & Tower-Level Plans

- Process Documentation & SOP Sign-offs

- Control & Compliance Readiness Validation

- Go-Live and Stabilization Exit Reports

- Transition Closure & Value Realization Summary

Skills & Competencies

Finance & Functional Expertise

- Strong understanding of Finance Shared Services / GCC operating models

- Hands-on exposure to R2R, P2P, O2C, FP&A; transitions

- Good working knowledge of SOX, internal controls, audit requirements

- ERP exposure: Oracle, Workday Financials

Program & Leadership Skills

- Proven transition program / project management experience

- Strong stakeholder influencing and executive communication skills

- Structured, detail-oriented, and risk-focused execution mindset

- Ability to operate in global, multi-time-zone environments

Qualifications & Experience

- CA / CPA / CMA / MBA (Finance) preferred

- 10–16 years of experience in Finance Operations, Shared Services, or GCC environments

- Minimum 5–7 years of experience leading finance process transitions or transformations

- PMP / Prince2 / ITIL / Six Sigma certification preferred

Success Measures

- On-time, zero-disruption finance transitions

- Control integrity maintained during and post-transition

- Successful KT and readiness certification

- Stakeholder satisfaction and audit comfort

- Measurable productivity and efficiency gains

📌 Senior Manager Finance (India)
🏢 Important Business
📍 India