Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Security Center Operations Sr. Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
- - Perform real-time log analysis to provide network and data security for NTT Data Services clients, leveraging log correlation platforms.
- Evaluate/deconstruct malware through open-source and vendor provided tools
- Respond to inbound phone and electronic requests for technical assistance from customers
- Utilize ticketing system and standard operating procedures for effective call processing and escalation to adhere to client Service Level Agreement (SLA)
- Perform all tasks required per shift including reporting, monitoring, and turnover logs
- Evaluate the type and severity of security events by making use of packet analyses and in-depth understanding of exploits and vulnerabilities




- Provide resolution plans for system and network issues
- Confidently communicate technical information to NTT Data Services client base and internal technical team members
- Participate in knowledge sharing with other analysts and develop productive customer solutions
- Maintain a working knowledge of local security policies and execute general controls as assigned
- - Bachelor's degree in computer science, systems engineering, management information system, or equivalent combination of education and experience
- 0- 2 years experience with incident handling, log management, antivirus, firewalls, and Security Information & Event Management (SIEM) systems
- Root cause analysis experience, getting to the root cause, problem solving
- Experience with network connectivity and protocols such as TCP/IP, VPNs, VLAN, NAT, DHCP
- Investigative and analytical problem solving skills
- Customer service/support experience (manage customer experience)
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📌 Security Center Operations Sr. Associate (Noida)
🏢 NTT Data
📍 Noida