Job Description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Messaging Services Analyst to join our team in Bengaluru, Karnātaka (IN-KA), India (IN).

Messaging Services analyst who manages and maintains the Microsoft 365 environment that includes various applications and services such as Outlook, Teams, SharePoint, OneDrive, and Exchange. Responsible for managing user accounts recipients, groups, service monitoring and reporting. Troubleshoot issues, provide technical support, and perform day to day support and administration tasks.
Job Description-
. A customer-centric approach with a focus on delivering high-quality support.
. Strong verbal and written communication skills, with the ability to explain technical concepts to end users
. Understanding their requirements and creating a positive client experience throughout the total client journey.
.



Versatile working in shifts supporting 24X7 or US business hours steady state operations.
. Individuals understand their own area and can perform all facets of their role. Good analytical, excellent communication and problem-solving skills - Energetic, self-motivated and self-sufficient in accomplishing tasks.
. Performs a variety of maintenance tasks associated with the support, modification, and updating and patching servers, also include software installations, upgrades and tests.
. Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions.
. Regularly exercises discretion and independent judgment on technical matters.
. Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job.
. Build deeper understanding of processes, procedures, customers and organization

Technical Qualifications
Create mailboxes, assign licenses, and m

📌 Messaging Services Analyst (Bengaluru)
🏢 NTT Data
📍 Bengaluru