Key Responsibilities
- Open and close the shop as per business hours.
- Welcome and assist customers with product selection.
- Handle billing and cash transactions accurately.
- Maintain stock levels and replenish shelves when required.
- Receive, inspect, and organize incoming inventory.
- Monitor stock movement and report shortages or damaged items.
- Keep the shop clean, organized, and presentable.
- Ensure products are displayed properly to maximize sales.
- Maintain daily sales records and prepare basic reports.
- Coordinate with suppliers for stock replenishment.
- Handle customer inquiries, complaints, and returns professionally.
- Ensure compliance with company policies and safety standards.
Required Skills:
- Good customer service and communication skills.
- Basic knowledge of billing systems and cash handling.
- Inventory and stock management skills.
- Basic computer knowledge (MS Excel/POS system).
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Honest, reliable, and responsible.
Experience
- 1-2 years of experience as a Shopkeeper, Store Assistant, Retail Sales Executive, or in a similar retail role.
Preferred Attributes
- Friendly and customer-oriented attitude.
- Attention to detail and accuracy.
- Ability to work under pressure during busy hours.
- Positive problem-solving skills.
- Flexible to work weekends or shifts if required.