Job Title: Customer Support Associate (CSA) - Contractual
Organization: SIDBI

Location & Open Position
- Aligarh - 2 Positions

Compensation
- Salary Range: 25,000 to 35,000 per month
- _(Based on experience and profile)_

Job Summary

The Customer Support Associate (CSA) will be responsible for supporting customer onboarding, documentation, and field-level coordination activities. The role involves direct interaction with existing and prospective clients, assisting with documentation, and ensuring timely completion of processes as per organizational requirements.

Key Responsibilities
- Follow up with customers for pending signatures and additional documentation.
- Collect audit-related documents from both existing and prospective clients.
- Coordinate with branch/local office for operational and administrative tasks.
- Undertake field visits as required for document collection and customer support.




- Handle any other assignments or responsibilities assigned by the Branch Office (BO) / Local Office from time to time.

Eligibility Criteria
- Graduate/Postgraduate in Commerce or related fields (B.Com, M.Com, CS, CS (Inter), ICWAI, etc.) from a recognized university.
- Basic knowledge of accounting and banking operations is mandatory.
- Basic computer proficiency is required.
- Minimum age: 21 years.
- Must possess a valid driving license.

Preferred Skills
- Good communication and interpersonal skills.
- Ability to manage documentation and follow-ups efficiently.
- Willingness to travel locally for field assignments.

Pay: ₹25,000.00 - ₹30,000.00 per month

Perks:
- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Customer Support Associate (Aligarh)
🏢 OACPL
📍 Aligarh