Customer Service Executive - Telesales (Lead Generation) | IDFC Process

Location: Chennai

We Are Hiring

Join the IDFC Personal Loan Sales (Lead Generation) process and build your career in the BFSI industry.

Job Title

Customer Service Executive - Telesales (Lead Generation)

The primary responsibility of a Customer Service Executive is to handle customer interactions professionally and resolve customer queries in a timely manner. The role involves making outbound calls, generating leads for personal loans, assisting customers with product information, maintaining accurate records, and ensuring a positive customer experience while achieving daily performance targets.

Process
- Personal Loan Sales - Lead Generation
- Outbound Customer Calling
- Customer Support & Lead Generation

Qualification
- Any Degree (UG/PG):
- Minimum qualification:Any Degree or Higher:
Languages Required
- English + Tamil
- English + Malayalam
- English + Telugu
- English + Kannada

Eligibility

Shift Timing




- 9:30 AM - 6:30 PM

Weekly Off
- Sunday (Fixed)

Salary

₹13,500 - ₹16,500 Take Home + Attractive Incentives

Required Skills:
- Superior written and verbal communication skills.
- Good customer service and interpersonal skills.
- Ability to handle customer queries professionally.
- Fast and efficient problem-solving skills.
- Patience while dealing with customers.
- Ability to respect and assist every customer.
- Basic computer knowledge.
- Leadership and teamwork skills.
- Willingness to learn and achieve sales targets.

Why Join Us?
- Fixed Sunday Off
- Attractive Incentives
- Freshers Welcome
- Career Growth Opportunities
- Secure Work Workplace
- Immediate Joining

Pay: ₹13,474.66 - ₹15,560.66 per month

Benefits:
- Provident Fund

Work Location: In person

📌 Customer Support Associate (Thiruvanmiyur)
🏢 E Solution Infotech
📍 Thiruvanmiyur