SAP S/4HANA Service (L2O) Consultant – Grade 4 Location(Hybrid)

Bangalore / Hyderabad / Pune / Coimbatore
Immediate joiners or official notice duration of 30Days candidates will be preferred.

Employment Model

T&M;

Project Duration

June 2026 – December 2027

‍ Experience

10+ Years

Role Overview

We are looking for an experienced SAP S/4HANA Service (L2O) Consultant with strong expertise in SAP Service, SAP CRM Service processes, and end-to-end Service-to-Cash / Lead-to-Order processes.

The consultant will be responsible for design, development, deployment, testing, 3rd-level support, documentation, and business-user training as part of an Agile delivery environment.

Key Responsibilities1. Design, Development, Deployment & 3rd-Level Support

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Design, develop, and deploy user stories as per the sprint plan.

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Provide 3rd-level support and resolve complex production issues.

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Analyze business requirements and design robust, scalable SAP solutions.

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Work on end-to-end S/4HANA Service implementations, from blueprinting and design through deployment.

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Configure and implement:

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Service Order Management

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Service Contract Management

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In-House Repair

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Field Service processes

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Design seamless integration between S/4HANA Service and Sales processes, including lead/chance creation and management.

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Work on integrations between SAP and marketing platforms such as SAP Marketing Cloud / Salesforce Marketing Cloud.

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Work with middleware such as SAP Integration Suite (CPI) for SAP/non-SAP integrations.

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Support Service-to-Cash and Order-to-Cash processes to enable a unified customer journey.

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Configure and deploy relevant SAP Fiori applications.

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Handle data migration for service objects such as service contracts, equipment, and service orders.

2. Testing, Bug Fixing & Training

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Participate in Daily Scrum, Unit Testing, SIT and UAT.

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Perform defect analysis, troubleshooting, and bug fixing.

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Support key-user and business-user training.

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Follow Agile project management practices and SAP Activate methodology.

3. Documentation & Reporting

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Prepare and maintain technical and functional documentation.

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Provide regular deliverable and project status reports.

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Maintain project-related documentation as per defined standards.

Mandatory Technical Skills
Skill Required Level
SAP S/4HANA Service Management Expert
SAP Customer Service (CS) Expert
SAP Field Service Management (FSM) Expert
SAP CRM Service Processes Expert
SAP Service Contracts Advanced

Must have required expertise(non-negotiable):

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Strong understanding of S/4HANA architecture and Fiori.

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Hands-on experience with S/4HANA Service.

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Strong knowledge of Service-to-Cash (Service-to-Cash) and Order-to-Cash processes.

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Experience integrating SAP with Sales and Marketing platforms.

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Knowledge/hands-on experience with SAP Integration Suite / CPI.

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Experience in service master and transactional data migration.

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Understanding of SAP Activate and Agile methodology.

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Strong analytical, communication, and stakeholder-management skills.

STRICT APPLICATION GUIDELINES

Please apply only if your profile meets the mandatory requirements below:

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9+ years of relevant SAP experience is mandatory.

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Solid hands-on experience in SAP S/4HANA Service is mandatory.

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Candidates must have strong expertise in SAP CRM Service / Customer Service processes.

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Service Order Management, Service Contracts, In-House Repair and Field Service experience is required.

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Experience in Service-to-Cash, Order-to-Cash and Sales integration is required.

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Experience with SAP Integration Suite (CPI) and SAP/non-SAP integrations is strongly preferred.

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Candidates should have hands-on exposure to testing, defect fixing, deployment and 3rd-level production support.

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Candidates must be comfortable working in an Agile/Sprint-based environment.

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Please ensure your resume clearly reflects the relevant SAP S/4HANA Service experience and project responsibilities.

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Do not apply if you do not have hands-on experience with the mandatory skills mentioned above.

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Please mention your Total Experience, Relevant SAP S/4HANA Service Experience, Current Location, Preferred Location, Current CTC, Expected CTC and Notice Period while applying.

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Candidates who do not match the mandatory skill requirements may not be considered for further processing.

📌 SAP S/4HANA ServiceO) Consultant Grade 4 (Bengaluru)
🏢 Recognized
📍 Bengaluru