16 Aug
|
Important Group
|
Chennai
16 Aug
Important Group
Chennai
Job Title: Sales Operations Specialist
Experience: 2-4 Years
Location: Chennai
About the Company:
Our client is a fast-growing technology-driven organization operating in the SaaS space, focused on enabling scalable revenue operations and efficient sales processes. The company emphasizes operational excellence, data-driven decision-making, and cross-functional collaboration to support global sales teams. It is known for fostering a high-performance culture with strong process discipline and continuous improvement.
Role Overview:
We are looking for a detail-oriented and proactive Sales Operations Specialist to support the day-to-day execution of sales processes and ensure smooth revenue operations. This role plays a critical part in enabling the Sales team by managing deal operations, maintaining CRM data integrity, and supporting Salesforce administration. Working closely with the Revenue Operations Manager and cross-functional teams such as Sales, Finance, and Engineering, the ideal candidate will ensure accuracy in order processing, streamline workflows, and contribute to month-end and quarter-end close activities. This position requires strong analytical thinking, process discipline, and the ability to thrive in a quick-paced, collaborative environment while continuously identifying opportunities for automation and operational efficiency.
Key Responsibilities:
Execute day-to-day sales operations processes including:
- Creating and managing order forms
- Routing orders for approvals
- Creating and updating opportunities (renewals, auto expansions)
- Processing opportunity bookings
- Maintaining contract records
- Creating sales demo environments
- Performing account close activities
Provide Salesforce administration support, including:
- User management
- Data maintenance
- Building and maintaining Salesforce Flows
- Assisting with routine system updates
Maintain CRM data hygiene in Salesforce, including:
- Deduplication
- Removal of spam records
- Proper account segmentation and assignments
- Execution of bulk data imports
Support month-end and quarter-end close operations across Finance and Engineering teams
Partner with the Revenue Operations Manager to support operational and strategic initiatives across the GTM organization
Required Skills:
- 2–4 years of experience in Sales Operations, Revenue Operations, Deal Desk, or Sales Support (preferably in SaaS/technology environment)
- Experience with deal operations processes, including order forms, amendments, MSAs, and purchase orders
- Hands-on experience supporting global sales teams in a fast-paced environment
- Strong experience with Salesforce administration (reports, dashboards, fields, flows)
- Strong organizational and multitasking skills with high attention to detail
- Ability to work independently and adapt quickly in an agile environment
- Excellent communication and stakeholder management skills
- Strong analytical, troubleshooting, and problem-solving abilities
Eligibility / Qualifications:
- Bachelor’s degree in Business, Finance, Technology, or related field
- Salesforce certifications are a plus
Other Details:
- Notice Period: Immediate - 30 days
- Work Type: Full-time
📌 Sales Operations Specialist (Chennai)
🏢 Important Group
📍 Chennai