- Lead Management: Identify, qualify, and nurture sales leads through multiple channels.

- Customer Engagement: Build rapport with contacts, understand their requirements, and guide them through the sales process.

- Sales Process Management: Handle incoming calls and emails, assign leads to appropriate sales representatives, and ensure timely follow-up.

- Zoho CRM Management: Use Zoho CRM and related tools to track leads, manage pipelines, and monitor sales activities.

- Collaboration: Work closely with sales and marketing teams to align goals and develop lead generation strategies.

- Reporting & Analysis: Generate and analyze sales reports using Zoho tools to identify trends and opportunities for growth.

- Consistently achieve or exceed monthly, quarterly, and annual New Business sales targets.

- Build and maintain strong, long-lasting customer relationships by understanding their needs and providing tailored solutions.

- Serve as the main point of contact for prospects during their evaluation of Zoho App(s).

- Maintain in-depth knowledge of Zoho’s product offerings and industry trends.

- Prepare and deliver compelling commercial proposals and presentations to prospective clients, highlighting the perks and features of Zoho App(s).

- Manage the entire sales cycle from prospecting to closing deals, ensuring timely follow-ups and clear communication throughout the process.

- Maintain a viable pipeline of opportunities, nurture them, negotiate terms, and close sales agreements.

- Collaborate with internal teams,



including Presales, Marketing, Product Development, and Customer Support, to ensure a seamless customer experience.

- Provide regular sales reports and forecasts to the MD and the Director of Sales, highlighting achievements, challenges, and areas for improvement.

- Collaborate with customer's implementation partner, wherever needed to achieve overall satisfaction with the solution and create a trusted 3 way partnership between customer, partner, and Zoho.

- Use solution selling expertise to respond optimally to customer needs and help them realize business value from adopting Zoho's suite of products.

Requirements

- Experience: Minimum 3 to 8 years of experience in sales or business development from a software/SaaS background.

- Prior experience in selling SaaS applications such as CRM, ERP, Accounting, Marketing Apps and HRMS is preferred.

- CRM Expertise: Strong working knowledge of Zoho CRM and lead generation techniques.

- Proven track record of closing B2B deals in the SMB and Mid Market segments as well as consistently exceeding New Business revenue targets.

- Ability to deliver effective presentations and product demos highlighting the key value proposition.

- Open to travel domestically for customer meetings.

- Comfortable using tools such as CRM for process management and reporting.
Communication Skills: Excellent verbal and written communication skills.

- Team Player: Ability to work independently and as part of a collaborative team.

📌 Sales Executive - ZOHO (Thane)
🏢 Important Group
📍 Thane