Key Responsibilities
Solution Development & Release Management
- Translate business and solution requirements into detailed technical specifications.
- Create, process, and release solution data and configuration changes.
- Develop, maintain, test, and deploy solution enhancements and fixes.
- Coordinate release management activities, including planning, validation, and communication.
Application Lifecycle & Technical Governance- Ensure solutions comply with IT security policies, data privacy regulations, and enterprise architecture standards.
- Maintain up-to-date knowledge of technology trends and advancements relevant to M3 Sales and SCM.
Process Optimization & Innovation- Recommend and implement improvements that enhance efficiency, reliability, and user experience.
Project & Stakeholder Management- Collaborate closely with business stakeholders, key users, vendors, and AMS (Application Management Services) partners.
- Provide guidance during project planning, testing, deployment, and post-go-live support.
Support & Incident Management
- Participate in troubleshooting production incidents and provide timely resolution support.
- Work with AMS partners to ensure service quality, issue resolution, and continuous improvement.
Training, Communication & Documentation
- Train and support solution key users on current functionalities and process changes.
- Communicate release updates, impacts, and best practices to stakeholders.
- Maintain comprehensive solution documentation, including technical specifications, configurations, and operational procedures.
Core Skills & Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).
- 3-7 years of hands-on configuration experience with M3 Sales and SCM (including Operations).- ITIL knowledge is required; ITIL certification is preferred.
- Familiarity with security, compliance, and data privacy requirements in enterprise environments.
Soft Skill
📌 System Specialist (Pune)
🏢 Valmet
📍 Pune