About Us:
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Overview:
About the Role

The Renewal Manager plays a critical role within Seismic's Customer Success organization, responsible for protecting and growing Annual Recurring Revenue (ARR) by leading, negotiating, and transacting renewals efficiently and accurately across a high-volume portfolio of accounts. This role owns the end-to-end renewal lifecycle, from early notification through quote, negotiation, and contract execution, partnering closely with Customer Success, Renewal Operations, Deal Desk, Finance, and Legal to deliver clean, on-time renewals at scale.

Success in this role requires disciplined forecasting, a strong read on account health and customer engagement signals, and the judgment to negotiate terms that protect Seismic's ARR while honoring the customer relationship. The Renewal Manager is also expected to bring a proactive mindset,



surfacing process gaps, automation opportunities, and ways to make the renewals motion more scalable as the team grows.
- What Success Looks Like

In this role, you will be measured on the following outcomes:
Metric
- Target
- On-Time Renewal Rate- 100% of contracts renewed by expiration date
- Gross Revenue Retention (GRR)
- Meet or exceed quarterly GRR target
- Forecast Accuracy
- Within ±10% of committed forecast each quarter
- ARR at Risk Mitigation
- Proactive risk identification 90-120 days out
- Pipeline/ForecastHygiene
- 100% of opportunities updated weekly in SFDC
- Why Seismic - Hyderabad

Seismic's Hyderabad office is a strategic center of excellence, home to engineering, customer success, skilled services, and revenue operations teams that partner with Seismic's global GTM organization. You will work alongside world-class talent in a collaborative, high-growth envir

📌 Renewal Manager (Hyderabad)
🏢 Seismic
📍 Hyderabad