REMOTE:
Project Owner / Service Delivery Operations Lead - Finance & Accounting Operations:
ARDEM Data Services Private Limited
- UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow - 226010, India
Telephone:(phone hidden)
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- Position:Project Owner / Service Delivery Operations Lead - Finance & Accounting Operations
Function:Operations / Delivery
Reports To:Operations Leadership / Director or Head of Delivery
Work Location:Remote (Work From Home) - India
Role Type:Client-Facing Service Delivery and Production Operations Ownership for F&A; Workflows
ABOUT ARDEM:
ARDEM is a US-based managed operations and business process outsourcing company supporting clients across finance operations, data processing, back-office workflows, logistics, utilities, healthcare administration, and other recurring operational processes.
We are hiring a Project Owner / Service Delivery Operations Lead for Finance & Accounting Operations to own the daily delivery and client-facing operational management of assigned finance and accounting workflows.
THE CHANCE:
This is a client-facing service delivery role for Finance & Accounting operations. ARDEM is hiring an operational owner who can run AP/AR, invoice, procurement, reconciliation, and recurring finance workflows with production control, client communication, SLA/TAT discipline, quality ownership, and team leadership.
CORE RESPONSIBILITIES:
- Own daily production control for assigned F&A; workflows, including incoming volume, completed work, backlog, aging, SLA/TAT risk, exceptions, client dependencies, staffing capacity, and urgent finance-team requests.
- Lead delivery teams handling workflows such as accounts payable, accounts receivable, invoice processing, vendor/customer data, procurement support, reconciliations, payment support, reporting support, or finance back-office processing.
- Communicate directly with client finance and operations contacts through status updates, delivery calls, risk
📌 Project Owner (Lucknow)
🏢 Ardem
📍 Lucknow