Roles & Responsibilities:
- Provide accurate information on products, services, and policies.
- Resolve customer complaints by identifying the issue and determining the best course of action.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to ensure customer needs are met.
- Follow up with customers to ensure their issues have been resolved satisfactorily.
- Stay updated on product knowledge and industry trends to provide informed assistance.

Requirements:
- Minimum 2 years of experience in a customer care role.
- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities and a keen attention to detail.
- Proficiency in basic computer skills and familiarity with customer service software.

Job Types: Full time, Permanent

Pay: ₹27,000.00 - ₹33,000.00 per month

Experience:
- Customer service: 2 years (required)

Location:
- Gurugram, Haryana (required)

Work Location: In person

📌 Customer Care Executive (Gurugram)
🏢 Tiffany Designs Private
📍 Gurugram