Overview:
- Location: Hyderabad, India; Pune, India; Delhi, India; Bengaluru, India; Kolkata, India
- Salary: N/A

About Us:
Synchrony is more than a financial services company, we’re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.

When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.
- Job ID
- 2602039
- Category
- Marketing
- Date posted
- 07/18/2026

Title/Role -Manager, Surveillance (L9)

Company Overview:
Organizational Overview:
The performance marketing team is the engine behind business growth as it handles the majority of marketing activities. This includes targeting the right audience through campaigns, distributing content via channel marketing, conducting a thorough analysis of campaign launches and budgets,



and also ensuring compliance via surveillance and governance all to maximize results and maintain a competitive edge. Together this team drives ROI and elevates Synchrony's brand presence in a agile market.

Role Summary/Purpose:
Key Responsibilities:
- Execute process testing, timely and accurately using standard documentation.
- Write test scripts, document test procedures, and maintain evidence and results in accordance with surveillance standards and deadlines.
- Analyze outcomes to identify defects, categorize issues, determine root cause, and recommend final conclusions to surveillance management.
- Communicate results to process owners and drive closed-loop remediation for all identified defects.
- Maintain strong working knowledge of Growth processes and applicable regulatory changes; proactively pursue training and learning.
- Build partnerships with Growth teams aligned to the annual surveillance plan and main

📌 Manager, Surveillance (Hyderabad)
🏢 Synchrony
📍 Hyderabad