Req ID: 377057
We are currently seeking a Systems Integration to join our team in Pune, Mahārāshtra (IN-MH), India (IN).
Key Responsibilities
- Core Responsibility: SYSTEM PROGRAMMING LINUX SERVICE RESTORATION IMPLEMENTATION NJ
- Lead or support incident, problem, and change management processes
- Conduct root cause analysis and implement permanent fixes
- Proactively monitor and respond to alerts and outages
- Automate operational tasks using scripting/tools where applicable
- Ensure compliance with SLAs, KPIs, and service delivery standards
- Maintain SOPs, knowledge base, and documentation
Technical Skills Tools
Required tools/technologies: nan
Robust troubleshooting skills, monitoring tools expertise, and automation capability expected.
Experience Level Expectations
Years of experience required: 3
Position level: nan
Role Depth Expectations
- Execute operational tasks and follow runbooks
- Escalate complex issues to senior teams
- Learn tools and processes continuously
Interview Evaluation Guide
Screening Questions
- Explain your hands-on experience with nan.
- Walk through a real incident related to Systems Programming Analyst and how you resolved it.
- How do you perform root cause analysis and prevent recurrence?
- How do you handle high-severity incidents under pressure?
- How do you follow SOPs and escalation processes?
- How do you prioritize multiple incidents?
Must-Have Skills
- Hands-on experience with nan
- Strong troubleshooting and RCA capability
- Experience in production support environment
Nice-to-Have Skills
- Automation/scripting experience (Python, PowerShell, etc.)
- Experience with enterprise monitoring tools
- Certifications relevant to domain
Red Flags
- Lack of real incident handling experience
- Inability to explain troubleshooting steps clearly
- No hands-on exposure to listed tools
About NTT DATA
📌 Systems Integration (Pune)
🏢 NTT
📍 Pune