Key Responsibilities
- Make outbound calls to potential and existing customers to promote loan products.
- Handle inbound inquiries related to loan products.
- Explain features, eligibility criteria, interest rates, and benefits of various loan products such as:
- Personal Loans
- Home Loans
oBusiness Loans
oCar Loans
oLoan Against Property
oCredit Card Offers
- Assess customer requirements and suggest suitable loan options.
- Maintain accurate records of customer interactions in CRM systems.Follow up with customers for documentation and process completion.
- Coordinate with the processing team to ensure smooth loan disbursement.
- Maintain compliance with company policies and regulatory guidelines.
Eligibility Criteria
- Minimum Qualification: 12th Pass / Graduate (preferred).
- 6 months to 2 years of experience in tele sales, loan sales, or financial products (freshers with good communication skills may apply).
- Strong communication and convincing skills.
- Basic knowledge of banking and financial products.
- Ability to handle rejection and work under pressure.