Key Responsibilities


Operations Management


- Oversee end -to -end operations of training centers within the assigned region.

- Ensure smooth execution of skilling and education programs as per organizational guidelines.

- Monitor center performance, attendance, infrastructure, compliance, and documentation.

- Drive operational efficiency and process adherence across all centers.


Team Management

- Lead and manage Center Managers, Trainers, Placement Teams, and regional staff.

- Conduct regular performance reviews and provide guidance for team development.

- Ensure manpower planning, recruitment coordination, and employee retention within the region.


Stakeholder & Client Management

- Maintain strong relationships with clients, government bodies, CSR partners, and local stakeholders.

- Coordinate with internal departments for seamless project execution.

- Handle escalations and ensure timely resolution of operational issues.


Placement & Mobilization

- Monitor candidate mobilization, enrollment, training progress, and placement activities.

- Ensure achievement of placement targets and retention benchmarks.

- Support employer engagement and industry partnerships for placements.


Reporting & Compliance

- Prepare and share regional MIS reports, performance dashboards, and project updates.

- Ensure compliance with project guidelines, audits,



and documentation standards.

- Track KPIs and implement corrective actions wherever required.


Business Development Support

- Identify opportunities for expansion and new project implementation within the region.

- Support proposal discussions, operational planning, and regional growth initiatives.


Required Skills & Competencies

- Robust leadership and team management skills.

- Excellent communication and stakeholder management abilities.

- Good understanding of skilling, education, CSR, or livelihood projects.

- Strong analytical and problem -solving skills.

- Proficiency in MIS reporting and operational monitoring.

- Ability to manage multiple centers and teams simultaneously.


Qualification

- Bachelor’s Degree / Master’s Degree in Management, Operations, Education, or related field.


Experience

- 6–10 years of experience in operations, skilling, education, CSR, or training management.

- Experience in handling multi -location operations and team management preferred.


Preferred Attributes

- Target -oriented and result -driven approach.

- Willingness to travel extensively within the assigned region.

- Experience in placement -linked skilling projects will be an added advantage.