Offshore
Responsibilities:
- Design, develop, test, and deploy AI-powered solutions using Salesforce Agentforce and Einstein AI capabilities.
- Configure and implement Agentforce agents, topics, actions, prompts, and conversation flows to automate business processes and enhance user experiences.
- Develop and maintain Apex classes, Lightning Web Components (LWC), Flows, and integrations to support Agentforce implementations.
- Collaborate with business stakeholders to translate requirements and user stories into scalable Agentforce and Salesforce solutions.
- Configure Prompt Builder, Agent Builder, Copilot Actions, Data Cloud integrations, and AI-driven workflows based on business needs.
- Ensure security, governance, and compliance standards are followed while implementing AI-powered solutions.
- Perform unit testing, system testing, deployment, and documentation for Agentforce implementations.
- Monitor Agentforce performance, troubleshoot issues, and optimize AI responses and automation processes.
- Update Project Managers on development progress, risks, dependencies,



and roadblocks impacting project timelines.
- Participate in Agile ceremonies, client discussions, solution design sessions, and status meetings.
Qualifications:
Required Skills / Qualifications:
- 3+ years of experience in Salesforce development and implementation projects.
- Experience working on at least 2-3 end-to-end Salesforce projects in a developer role.
- Salesforce Platform Developer I Certification.
- Hands-on experience with Salesforce Agentforce, Einstein AI, Prompt Builder, Agent Builder, and Copilot capabilities.
- Solid experience in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce security model.
- Experience building custom actions, prompts, automation workflows, and AI-powered business processes within Salesforce.
- Knowledge of Salesforce integrations using REST APIs, Platform Events, and external services.
- Understanding of Data Cloud, CRM da

📌 Salesforce Agentforce Developer (Pune)
🏢 NTT
📍 Pune