Job Description - Growth & Retention Executive (Sales)
Job Title: Growth & Retention Executive (Sales)
Location: Jaipur (Work from Office)
Experience: 1-3 Years
Department: Growth & Sales
Employment Type: Full-time
Job Summary
Key Responsibilities
- Generate leads and convert prospects into active customers.
- Build and maintain strong relationships with new and existing customers.
- Identify customer needs and recommend suitable products or services.
- Increase customer engagement and improve retention through regular follow-ups.
- Achieve daily, weekly, and monthly sales targets.
- Resolve customer queries and coordinate with internal teams for timely support.
- Maintain accurate records of customer interactions in CRM.
- Identify upselling and cross-selling opportunities.
- Prepare daily sales and follow-up reports.

Required Skills:
- Excellent communication and negotiation skills.
- Strong sales and relationship management abilities.
- Positive convincing and follow-up skills.




- Basic knowledge of CRM tools and Microsoft Excel.
- Target-oriented with a customer-first approach.
- Ability to work in a fast-paced environment.

Qualifications
- Bachelor's degree in any discipline.
- 1-3 years of experience in Sales, Customer Success, Business Development, Tele Sales, or Retention.
- Experience in FinTech, Crypto, BFSI, or EdTech will be an added advantage.

What We Offer
- Competitive salary with attractive performance incentives.
- Career growth opportunities.
- Learning and development programs.
- Dynamic and collaborative work environment.

This JD is suitable for a Growth & Retention Executive (Sales) role in a fintech/crypto company like SunCrypto, where the focus is on both customer acquisition and customer retention.

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Growth & Retention Executive (Sales) (Jaipur)
🏢 Suncrypto
📍 Jaipur