Telemarketing Executive

Job Summary

Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Introduce and explain the company's products or services.
- Generate qualified leads and schedule appointments for the sales team.
- Follow up with customers to answer questions and encourage conversions.
- Maintain accurate records of customer interactions in the CRM or database.
- Meet daily, weekly, and monthly calling and sales targets.
- Handle customer inquiries professionally and resolve basic concerns.
- Build and maintain positive relationships with customers.
- Stay updated on product knowledge, promotions, and company policies.
- Prepare daily and weekly activity reports.

Required Qualifications
- High school diploma or bachelor's degree in any discipline.
- Previous experience in telemarketing, telesales, customer service, or a similar role is preferred.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities.




- Basic computer knowledge and familiarity with CRM software is an advantage.
- Ability to work independently and as part of a team.

Key Skills
- Excellent communication skills
- Active listening
- Sales and negotiation
- Customer service orientation
- Time management
- Goal-oriented mindset
- Problem-solving skills
- Basic computer proficiency

Working Conditions
- Full-time position
- Office-based or remote, depending on company requirements
- May require adaptable working hours to meet customer availability

Performance Indicators
- Number of calls made per day
- Lead generation and conversion rate
- Appointment scheduling targets
- Customer satisfaction
- Achievement of monthly sales targets
- Accuracy of customer records

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Tele Marketing Executive (Madhapur)
🏢 TITY GLOBAL
📍 Madhapur