Job Description #body.unify div.unify-button-container.unify-apply-now: focus, #body.unify div.unify-button-container.unify-apply-#body.unify div.unify-button-container.unify-apply-now: focus, #body.unify div.unify-button-container.unify-apply
- Job Title: CHANGE MANAGER L2
City: Hyderabad
State/Province: Telangana
Posting Start Date: 7/18/26

Job Description:
Do

RESPONSIBILITIES

âÃÂâ Ensure each and every Change is recorded and approved before implementation.

âÃÂâ Ensure Change are categorized and are approved as per the defined Process based on the Change category âÃÂÃÂ" Standard, Normal, Expedited, Emergency

âÃÂâ Convene and chair CAB meetings, circulate the MOM of the CABs

âÃÂâ Ensure no Unauthorized change is implemented which may potentially impact the Production

âÃÂâ Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines.

âÃÂâ Report the Management on the agreed Change KPIs and ensure effective change communication in place





âÃÂâ Ensure Change implementation done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes

âÃÂâ Ensures each of the Change is assigned with the Risk involved and ensure Wipro and Customer Processes are followed in case of High-risk / High-impact Changes

âÃÂâ Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion

âÃÂâ Bring in Service improvements to improve the overall Process maturity

͏

KEY SKILLS AND COMPETENCIES

âÃÂâ 8-10 years of ITSM experience in Change and other processes

âÃÂâ ITIL V3 / 2011 Foundation or Intermediate certification

âÃÂâ Capable to collaborate with Multiple Technical towers, face the Customer, coordinate with the Vendors

âÃÂâ Effective Communication skills

͏

͏

͏
Mandatory Skills: ITIL Change Mgmt.

Experience: 3-5 Years.

Reinvent your world. We are building a mod

📌 Change Manager (Hyderabad)
🏢 Wipro
📍 Hyderabad