Job Function: People & Culture The role:
Role Purpose

Partner with the Head of P&C; Shared Services to accelerate the evolution of Global People Operations through service innovation, operating model evolution, process simplification and transformation execution. This is a hands-on role focused on designing, building and embedding the future state of People Operations while improving employee, manager and stakeholder experiences. Operating at the intersection of transformation, service design and operational execution, this role ensures that strategic priorities translate into sustainable operational outcomes
- Key Responsibilities

Operating Model Evolution & Integration- Support the design and implementation of future-state People Operations operating models across regions.- Identify opportunities to improve role clarity, accountability, service ownership and ways of working across the People Operations ecosystem.- Drive harmonization and alignment of operational practices to create a more consistent employee, manager and stakeholder experience.- Partner across Operations,



HRIS, PMO, Change Management and HRBP teams to ensure transformation initiatives translate into sustainable operating model improvements.- Challenge existing ways of working and help define scalable approaches that support future organizational growth.

Transformation & Continuous Improvement Enablement- Identify opportunities to simplify, standardize and transform People Operations services, processes and ways of working.- Lead process redesign and simplification initiatives that improve employee, manager and stakeholder experiences.- Challenge legacy practices, organizational assumptions and process complexity to drive meaningful operational improvements.- Partner with regional operations teams to identify scalable solutions that can be leveraged across multiple geographies.- Build a culture of continuous improvement by encouraging experimentation, innovation and operational excellence.- Trans

📌 Global P&C Operations Transformation Lead (Bengaluru)
🏢 SoftwareONE
📍 Bengaluru