Job Summary

We are seeking a highly motivated and detail-oriented Operations Executive to join our team and play a key role in ensuring the smooth day-to-day functioning of our business. This is an excellent entry-level opportunity for a fresh graduate to build a career in operations, administration, or management.

Key Responsibilities

Daily Operations & Coordination:
- Assist in coordinating daily operational activities across departments to ensure a smooth workflow.
- Coordinate with internal teams (e.g., Production, QC, Dispatch, Accounts, Customer Support) and external stakeholders (vendors, clients).
- Handle and follow up on orders, dispatches, and payments, ensuring timely completion of tasks.
- Support in vendor management and client communication, maintaining solid working relationships.

Data Management & Reporting:
- Maintain and update records, reports, and documentation, including daily MIS reports for different clients.
- Utilize MS Excel and other tools to analyze and present data for decision-making purposes.




- Prepare presentations and reports on operational metrics for senior management.

Process Improvement & Compliance:
- Monitor workflows and identify areas for process improvement to enhance efficiency.
- Assist in the implementation of operational policies and procedures.
- Ensure compliance with company policies, procedures, and service standards.

Customer & Issue Resolution:
- Handle customer queries, provide solutions, and ensure customer satisfaction.
- Refer unresolved grievances or special requests to the operations manager.

Required Skills & Qualifications

Education:
- Bachelor's degree in Business Administration, Commerce, Management, Logistics, or a related field is preferred.

Essential Skills:
- Communication: Excellent verbal and written communication skills in English. Proficiency in local/regional languages is a plus.
- Technical Proficiency: Basic to advanced knowledge of MS Office, especially MS Excel and PowerPoint. Know

📌 Operations Executive (Bengaluru)
🏢 MANASUM SENIOR LIVING
📍 Bengaluru